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In times of difficulties, we naturally focus
on the current reality and try to solve the
most urgent matters. Yet this never allows to
create great changes. Great achievers - from
the dreamers who thought a plane could fly to
Martin Luther King - chose to focus on their
vision of the future
Leaving the reality aside to define a detailed,
vivid and shared vision
of the goal to achieve is the most powerful
way to create aspiration
and re-unite a team.
Re-focussing on the current reality, with a
brighter vision of the future
in mind, then triggers a powerful creative tension,
and provides
the opportunity to craft the few, focussed high-leverage
initiatives
that can gradually bridge the reality and the
dream.
- In June 1999, three days after the Belgian
government had banned
all their products from the shelves, whilst
the press was roaring
and thousands of consumers claimed to be sick
after drinking Coke,
the managers of Coca-Cola defined a bold vision
:
« a year after the incident, Belgians
would love and drink Coke
even more than before ».
- After initial hesitations, consumer understanding
programs
and carefully built marketing plans were put
in place
to re-gain the trust of consumers.
- In 2001, Coca-Cola Belgium has spear-headed
the creation
a new, fully consumer focussed culture at
the Coca-Cola Company,
and booked record ever sales volume.
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